Last updated: July 2026
This Cookie Policy explains how Aluna (“we”, “us”) uses cookies and similar technologies on this website. Aluna is a trading brand of Macbon Chemist Ltd, a GPhC-registered pharmacy, which is the data controller. It should be read alongside our Privacy Policy.
What are cookies?
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, to improve your experience, and to give the site owner information about how the site is used. Similar technologies (such as local storage) work in comparable ways, and where we refer to “cookies” we mean these too.
The cookies we use
Strictly necessary cookies (always on)
These are required for the site to function and cannot be switched off. They include cookies that keep you signed in, keep the items in your basket, secure your online consultation and checkout, and remember your cookie choice. Without these cookies the services you have asked for cannot be provided.
Functional cookies
These remember choices you make (such as preferences) to give you a more personal experience. They are not essential but help the site work better for you.
Analytics & performance cookies (optional)
Where used, these help us understand how visitors use the site so we can improve it. They only measure and report and are only set if you accept optional cookies using our banner. You can decline them and the site will still work normally.
Advertising cookies
We do not currently use advertising or third-party tracking cookies on this website.
Third parties
When you make a payment or verify your identity as part of a consultation, our regulated payment and identity-verification providers may set their own cookies within those specific processes to keep the transaction secure. These are governed by those providers’ own privacy and cookie policies.
Managing your cookies
When you first visit, our banner lets you accept optional cookies or continue with strictly necessary cookies only. You can change your mind at any time by clearing this site’s cookies in your browser and reloading the page.
You can also control cookies through your browser settings — including blocking or deleting them. Please note that blocking strictly necessary cookies may stop parts of the site (such as your consultation or checkout) from working. Guidance for common browsers is available from the browser provider, and general information about cookies is available from the Information Commissioner’s Office (ICO) at ico.org.uk.
Your consent
We set optional cookies only with your consent, in line with the UK GDPR and the Privacy and Electronic Communications Regulations (PECR). Strictly necessary cookies are exempt from consent as they are essential to provide the service you request.
Changes to this policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page with a revised “last updated” date.
Contact us
If you have any questions about this Cookie Policy or how we handle your data, please contact us at info@alunaclinic.com.